Updated 25 May 2018 © AppliCad Australia Pty Ltd. This website is copyright. Except as permitted under the Copyright Act 1968, no part of this website may be reproduced in any form or by any means without the written permission of AppliCad Australia Pty Ltd.
1. Disclaimer
The information on this site is of a general nature. AppliCad Australia Pty Ltd accepts no responsibility for any loss, cost or expense arising from use of the information in this site.
Full product and service information is available from AppliCad Australia Pty Ltd offices. All the information on this site is subject to change without notice and AppliCad Australia Pty Ltd cannot guarantee the accuracy or completeness of the information.
This site may contain information of, or links to, other parties and their opinions are not necessarily those of Applicad Australia Pty Ltd. The presence of any link or information of other parties should not be construed as an endorsement of those parties or the accuracy of their information.
2. Products
Product names Sorcerer, Roof Wizard, Roof Magician, Roof Master, RoofScape, Warlock, Solar Wizard, FlightMaster and Cadair are registered marks of AppliCad Australia Pty Ltd.
3. Online Transactions
All online transactions are processed in Australian Dollars – AUD. If you purchase product online from another country, your bank may apply a slightly different currency exchange rate at the time of processing the transaction, this may show up as a different amount on your credit card statement to the amount you agreed to purchase our product or services for. You credit card company may also impose further transaction fees beyond the control of AppliCad.
4. Automatic Licence Renewal
AppliCad has automatic renewal for all monthly software license contracts as the sole payment option for this kind of license. In maintaining the monthly automatic licensing renewal, AppliCad:
- provides email notifications one week prior to license expiry date.
- includes an ‘opt-out’ notice for clients who do not wish to continue on a monthly auto-renewal contract.
- a monthly license may be renewed at any time after cancellation.
- note, annual license renewals may be made manually via our online shop.
5. Privacy Policy
We may collect and store information about you in connection with your use of our software or services. AppliCad is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us – that is all.
You are not legally required to provide AppliCad with the Personal Data described in this Privacy Statement. Further, the contractual relationship that you might have entered into with us by purchasing our Products does not imply any obligation to provide your Personal Data. However, you might not be able to use our Service to the full extent if you do not provide us with certain data or object to the use of this data.
Account Data: On some of our Sites (“Interactive Sites”), you can register for an account with your e-mail address and a password you create. If you register one of our Products, you will automatically create an account you can use to manage your licensed Products and communication settings, including making updates to your Personal Data.
Transaction Data: In relation to purchases you may make online or over the telephone, we will process your contact and billing information, such as your name, address, and credit card information. You can view the exact information required in the form provided at point of purchase. We will only use this data to complete your order, for billing purposes, and for internal accounting.
Customer Support Data: You can communicate with us through the different web-forms and chat functionalities on our Sites. For example, you can use the contact forms to request technical assistance, request information on the status of your order, or otherwise reach out to our customer support team. In order to respond to your request, we may process your IP address and contact data as well as the contents of your request. We will delete this data as soon as we have complied with your request.
Email/Direct Mail Campaign Data: From time to time, we may contact our customers directly by mail, email, or telephone to inform you about upgrades, new products, promotions, or special offers. You may request to be removed at any time here.
Cookies: AppliCad uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from AppliCad only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we may record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address may be stored along with a transaction number that allows us to track your order.
6. Google Analytics
AppliCad uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate use of our website and compile reports for us on activity on our site and thus allow us to improve our service. AppliCad do not store any personal information in this process.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the website you consent to the processing of data about you by Google in the manner and for the purposes set out above.
For more information on the cookie set by Google Analytics, including information on how to opt out please go to:http://www.google.com/intl/en/privacypolicy.html
7. AppliCad On-Line Roof Calculator
By clicking on the Terms and Conditions acceptance button the user of the AppliCad ROOF CALCULATOR accepts that AppliCad can accept no liability for the sufficiency or otherwise of the advice and suggestions made. Since the accuracy of the calculations directly rely on the inputs provided and /or accepted by the user of the tool, AppliCad cannot be held responsible for the outputs produced.
8. Cancellation Policy
as regards AppliCad Classroom Training Courses:
1 month notice – Full refund
2 weeks notice – 50% refund
Less than 2 weeks notice – no refund
9. Security
When purchasing from AppliCad your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact ray@applicad.com.
10. Links
You are not permitted to make changes to this web site and/or its content, in particular by creating a frame, a link or any other association, without the express written consent of AppliCad. Any links existing on this web site have been set up purely for your convenience. Please note that when you use these links you leave the web site of AppliCad. Consequently AppliCad has no influence on the content of the web sites accessed via the links and accepts no liability for damage resulting from accessing and viewing these web sites or by downloading or otherwise using the content. If links from a third party web site lead to the web site of AppliCad, this does not mean that AppliCad agrees with or is responsible for the content of such web sites.
11. Completeness
AppliCad takes the utmost care to ensure that the information contained in the web site is accurate, complete and up-to-date. Nevertheless, AppliCad recommends you check the accuracy of the information before using it. Our numerous specialist advisers in our sales offices are happy to help. AppliCad accepts no liability for the content of this web site, nor for damage resulting from viewing, downloading or using this web site.
12. Copyright
All rights to this web site and its contents belong to AppliCad or third parties. You may view this web site for your own personal, non-commercial use and use the ordering functions provided by AppliCad. Any other use beyond viewing, downloading and printing extracts of the web site for personal, non-commercial purposes is prohibited. Brands, including logos, slogans and product names are registered or non-registered trademarks either belonging to AppliCad or used by AppliCad under licence. No licences of any type will be granted.
13. Jurisdiction
The law of the Commonwealth of Australia shall apply in the event of disputes arising from the use of this web site and/or its functions.