Top 10 FAQs
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AppliCad's Roof Wizard software is a Windows application.
Essentially, it will run on any computer that is running Windows – if Windows runs, our software will run. It does like to have chunks of RAM so if anything, the more RAM you can get the better ...read more
The error message is telling us what is wrong – the software cannot create the temporary files that it uses for typical operation. This is usually the result of the user login (the Windows user login) not having read/write permissions to access the required folder to write the temporary files ...read more
This error is usually caused by one of the file or folder paths being set incorrectly or to a folder that doesn't exist. It may also be due to the operator not having permission to write to the required folders for Roof Wizard to run ...read more
This is a serious issue caused by a recent update to Microsoft Office (so far only running on Windows 10).
As of the April 2017, the Windows 10 product update, Microsoft disabled the ability to insert Encapsulated PostScript (EPS) graphics into Office documents in order to address a known vulnerability with Windows and make MS Office more secure ...read more
This issue of 'squashed' dialogs, (similar to below) relates to a Windows System Font Error, where a high-resolution screen at install time can result in the Windows System fonts not rescaling when made normal size again after Installation ...read more
AppliCad has now released the much anticipated new version of Roof Wizard dubbed V10.0. It is the most significant update of the Roof Wizard software in many years, and incorporates more than15 pages of enhancements and new features, plus a bunch of small fixes and tweaks ...read more
Setting the Network File Sharing Location
The software is a single user license product – one license, one user. However, the software is network aware and allows you to save work on a shared network server drive so that printers, material definitions, settings and user created job files may be shared with other users ...read more
Battens or purlins are defined under the heading of Flashing because they are supplied as a linear item, that is, they are supplied and costed per metre or per foot.
From the pulldown menu select Set Up > Flashing. Select the dropdown box at the top and select Batten ...read more
Flexible pointing is a specialised finish for concrete and clay tiles that usually requires a separate charge rate.
This is set up with the labour rates. You need to go to Set Up > Set up Pay Rates > Tilers pay rates – fixed
This is where you set the rate for the material (even though it is under the heading of Labour) ...read more
We have also seen a variation on this message "Unable to Create Registry Key" .
There are two possible explanations for this problem.
The most likely cause for this message is due to the increased internet and network security settings imposed on users with Microsoft Windows ...read more