Top 10 FAQs
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The most likely cause for this message is due to the increased internet and network security settings imposed on users with Microsoft Windows. These security measures are all reasonable if you do not wish to be compromised by hackers and SPAM merchants, but it does require us to work around them ...read more
IMPORTANT NOTE
AppliCad Roof Wizard now runs on a web-server license model for accuracy, security and convenience of our users. To access this you must upgrade to the latest version. Go to www.applicad.com/online_store.asp for more details ...read more
AppliCad's Roof Wizard software is a Windows application.
Essentially, it will run on any computer that is running Windows – if Windows runs, our software will run. It does like to have chunks of RAM so if anything, the more RAM you can get the better ...read more
Error Reported when Printing to Word Template.
Problem #1
A C++ runtime error is usually caused when the operator tries to print to a Word template that is still open in Word. Typically when you do a report, notice an error, fix it, and try to print again immediately – but the first attempt is still open in Word ...read more
IMPORTANT UPDATE - Roof Wizard v8.2 - Web Server Licensing
With the release of Roof Wizard v8.2 the licensing is made a lot simpler to manage. We now employ web server licensing providing ease of access and total flexibility - all at no extra cost ...read more
This error is usually caused by one of the file or folder paths being set incorrectly or to a folder that doesn't exist. It may also be due to the operator not having permission to write to the required folders for Roof Wizard to run ...read more
Managing Content of Reports
For all standard reports the ###RoofDrawing will usually be sufficient. However, with new developments, the operator can now control the appearance of the attributes of the roof as they appear on the report using ###RoofImage[n] ...read more
This can be caused by a number of things.
Probable Cause #1
Most commonly this problem occurs with users running Microsoft Office 365 which runs in ‘the cloud’. It has a heap of features that have been taken out to enable this to happen, such as the ability read in an EPS type image ...read more
This issue of 'squashed' dialogs, (similar to below) relates to a Windows System Font Error, where a high-resolution screen at install time can result in the Windows System fonts not rescaling when made normal size again after Installation ...read more
Some users have reported this error while installing the latest v8.2 release. It seems that some versions of Windows doesn't install all required components.
This is one solution we have found.
Error while launching Roof Wizard
"The program can't start because api-ms-win-crt-runtime-l1-1-0 ...read more